Customer Support

Getting Help Online

To find the instruction manual for your product, simply visit our instruction books page.


Getting Live Assistance

In light of the Coronavirus, the majority of our staff are working from home as our employee’s health and safety is a top priority.

To better serve you, we encourage you to contact us by email. Our email address is cservice@hmdxaudio.com. We appreciate your patience and understanding.


Finding Replacement Parts

To find replacement parts for your product, please visit our Replacement Parts category. If you don't find your part listed, please email our Consumer Relations team.


Recycle Batteries Responsibly

Many of our products use batteries. Please dispose of batteries properly in accordance to all city, state, and country laws. Visit Call2Recycle.com to find a location near you where you can dispose of your batteries.